Author

Rick Monro

Rick has led and managed design teams in agencies in Ireland, provided UX consultancy for both public and private sector clients and is currently User Experience Lead with Contrast. He is also a syllabus consultant and lecturer for the Digital Marketing Institute and organiser of UX Belfast.

Living & learning

I am currently studying for a micro-credential in Organisation Design and Development with Open University. There is a fantastic mix of what I already know, what I thought I knew, and completely new information. In the latter category is the fact that the International Organization for Standardization (ISO) has established principles that characterise a human-centred organisation. ISO 27501:2019...

Back to the books

UX Belfast March 2022 - product management for UX people

Always good to get a new UX Belfast lineup secured. It’s getting close to 10 years since I took over the bookclub that Design By Front established as a regular fixture in the Belfast design calendar. I remember well the great evenings with a small bunch of design friends, all needing out over the book selection that month. It was a smaller affair then. Since that time, I’ve been...

Lecture: Ulster University

Four sample slides from a presentation to the MA in Service Design and UX at Ulster University.

Back to in-real-life speaking this week, addressing students from the MA in User Experience and Service Design at Ulster University. Two hours back on my feet, after many months of sitting and talking to gallery view on Zoom, was a real thrill. The topic was behaviour change, examining factors in the adoption of new products and innovations. My thanks to Course Director, Dr Brian Dixon for the...

Managing Oneself

Cover of 'Managing Oneself' by Peter Drucker

Self-awareness is increasingly identified as a critical leadership quality and a worthwhile pursuit for any professional. This little book is a great place to start. Peter Drucker’s classic ‘Managing Oneself’ has been an indispensable reference over the years. The book (more of an essay really) promotes self-awareness and offers a simple framework for self-reflection: • What are your strengths...

A model for self-reflection

Model showing skills, support, and resistance applied to a situation, resulting in growth.

I was fortunate to speak this week at the latest event from Ladies that UX Belfast, ‘The Winding Road to Design’. My theme was growth through self-awareness, which featured a model for self-reflection adapted from the ‘Making-of’ model by Mikael Krogerus & Roman Tschappeler To reflect on any given situation (a project, an objective), think about: What strengths did you bring? What qualities...

About

In My Experience is the personal blog of Rick Monro, a designer & researcher in Belfast, N. Ireland

@monro on Twitter