I am currently studying for a micro-credential in Organisation Design and Development with Open University. There is a fantastic mix of what I already know, what I thought I knew, and completely new information. In the latter category is the fact that the International Organization for Standardization (ISO) has established principles that characterise a human-centred organisation. ISO 27501:2019...
A model for self-reflection
I was fortunate to speak this week at the latest event from Ladies that UX Belfast, ‘The Winding Road to Design’. My theme was growth through self-awareness, which featured a model for self-reflection adapted from the ‘Making-of’ model by Mikael Krogerus & Roman Tschappeler To reflect on any given situation (a project, an objective), think about: What strengths did you bring? What qualities...
From agency to enterprise
Four years ago to the day, after a significant portion of my career working in agencies and consultancies, I made a shift into enterprise products. To be specific, I now work in the complex world of infrastructure automation. It was a jarring transition, not only from UX project work in an agency to product – but to an enterprise product. Like many designers, I used to sit...