In My Experience

Thoughts on design strategy • UX • product experience • innovation & culture • by Rick Monro

Lecture: Ulster University

Four sample slides from a presentation to the MA in Service Design and UX at Ulster University.

Back to in-real-life speaking this week, addressing students from the MA in User Experience and Service Design at Ulster University. Two hours back on my feet, after many months of sitting and talking to gallery view on Zoom, was a real thrill. The topic was behaviour change, examining factors in the adoption of new products and innovations. My thanks to Course Director, Dr Brian Dixon for the...

Managing Oneself

Cover of 'Managing Oneself' by Peter Drucker

Self-awareness is increasingly identified as a critical leadership quality and a worthwhile pursuit for any professional. This little book is a great place to start. Peter Drucker’s classic ‘Managing Oneself’ has been an indispensable reference over the years. The book (more of an essay really) promotes self-awareness and offers a simple framework for self-reflection: • What are your strengths...

A model for self-reflection

Model showing skills, support, and resistance applied to a situation, resulting in growth.

I was fortunate to speak this week at the latest event from Ladies that UX Belfast, ‘The Winding Road to Design’. My theme was growth through self-awareness, which featured a model for self-reflection adapted from the ‘Making-of’ model by Mikael Krogerus & Roman Tschappeler To reflect on any given situation (a project, an objective), think about: What strengths did you bring? What qualities...

UX Belfast, October 2021

Organising meet-ups has become a tricky business of late. After being all online for over 18 months, some are starting to get back to ‘in real life’ (IRL) events. Not so UX Belfast! Still online-only, and hybrid events still feel a couple of months away. The generosity and knowledge of guests continue to be a joy, however. ‘How to design for everyone‘ saw New York-based...

Most of your users would rather be doing something else.

Frustrated man stares at his computer

‘Tool soup’ is a term I first heard while designing for developer experience.  It describes the extensive toolset that developers today rely on to get their work done. The implication of the phrase is this: no matter how central you think your application is to a user’s life, they likely spend only minutes in it before dealing with something else.  The phrase came to mind recently as I...

About

In My Experience is the personal blog of Rick Monro, a designer & researcher in Belfast, N. Ireland

@monro on Twitter