In My Experience

Thoughts on design strategy • UX • product experience • innovation & culture • by Rick Monro

Latest stories

UX Belfast, October 2021

Organising meet-ups has become a tricky business of late. After being all online for over 18 months, some are starting to get back to ‘in real life’ (IRL) events. Not so UX Belfast! Still online-only, and hybrid events still feel a couple of months away. The generosity and knowledge of guests continue to be a joy, however. ‘How to design for everyone‘ saw New York-based...

Most of your users would rather be doing something else.

Frustrated man stares at his computer

‘Tool soup’ is a term I first heard while designing for developer experience.  It describes the extensive toolset that developers today rely on to get their work done. The implication of the phrase is this: no matter how central you think your application is to a user’s life, they likely spend only minutes in it before dealing with something else.  The phrase came to mind recently as I...

Design for dignity

A senior citizen using a tablet computer.

In 2007, Dr. Richard Buchanan published a seminal essay reflecting on the ability of design to play a meaningful role in society. In it, he wrote: “Human-centered design is fundamentally an affirmation of human dignity. It is an ongoing search for what can be done to support and strengthen the dignity of human beings as they act out their lives in varied social, economic...

Lifelong (re)learning

I’ve been blown away by the reaction to this annotated Dunning-Kruger graph. Simple thoughts that resonate with a lot of people. I’ve learned a lot just through posting this.

From agency to enterprise

Four years ago to the day, after a significant portion of my career working in agencies and consultancies, I made a shift into enterprise products. To be specific, I now work in the complex world of infrastructure automation. It was a jarring transition, not only from UX project work in an agency to product – but to an enterprise product.  Like many designers, I used to sit...

About

In My Experience is the personal blog of Rick Monro, a designer & researcher in Belfast, N. Ireland

@monro on Twitter