Living & learning

I am currently studying for a micro-credential in Organisation Design and Development with Open University. There is a fantastic mix of what I already know, what I thought I knew, and completely new information.

In the latter category is the fact that the International Organization for Standardization (ISO) has established principles that characterise a human-centred organisation. ISO 27501:2019 “provides requirements and recommendations for managers and the actions to be taken in order for an organization to achieve human centredness.”

It’s worth considering how your organisation – or team – stacks up against these.

About the author

Rick Monro

Rick has led and managed design teams in agencies in Ireland, provided UX consultancy for both public and private sector clients and is currently User Experience Lead with Contrast. He is also a syllabus consultant and lecturer for the Digital Marketing Institute and organiser of UX Belfast.

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About

In My Experience is the personal blog of Rick Monro, a designer & researcher in Belfast, N. Ireland

@monro on Twitter