Category

Design

Designing systems, not UI

Graphical representation of a computer displaying an alert

I’ve written a piece for the Puppet blog on the thinking behind an alerts & notifications system for a new product. I’ve had great feedback on the article, which serves to remind me that I should lift the lid a little more often on the work we’re doing. Covey’s prioritisation matrix is referenced as part of the piece. This is, of course, a commonly known and commonly...

The Humble Designer

One of the (arguably few) benefits that comes with having some gray hairs is the maturity to reflect on what you have learned over the years, and how you have learned it. The early years of my career were not distinguished. I lacked direction and was not particularly interested in developing myself. I eventually woke up around eight years in. Those lost years often give me the uncomfortable...

Empathy, deconstructed

Psychology is just one of many areas designers can sometimes stray into for guidance or assistance. Anything which reminds us that we are flawed humans, attempting to design useful things for other humans is a good thing. Carl Rogers’ Person-Centred Therapy (PCT) makes for interesting reading for the modern design professional. Rogers’ innovative approach, now over 50 years old, ran counter to...

UX Bookclub Belfast, Feb 2018

This time round we had Donna Lichaw (@dlichaw) talking about her book The User’s Journey: Storymapping Products that People Love. Donna has a background in screenwriting, and carried over the idea of mapping out story from the world of film as she transitioned into products. In the book we’re offered examples from film & TV (Back to the Future and Breaking Bad fwiw), then examples of how that...

The facts don’t always speak for themselves.

One of the odd little things that reminds me of my Dad currently sits in a small, unkempt frame on my desk. It’s an obscure quote that I’ve traced to a U.S. congressional hearing on air safety, of all things. However it made its way in front of Dad, it was clearly something that resonated with him enough to frame it, and is nicely evocative of the man. It reads: “Facts are stronger than...

About

In My Experience is the personal blog of Rick Monro, a designer & researcher in Belfast, N. Ireland

@monro on Twitter