I’ve written a piece for the Puppet blog on the thinking behind an alerts & notifications system for a new product. I’ve had great feedback on the article, which serves to remind me that I should lift the lid a little more often on the work we’re doing.
Covey’s prioritisation matrix is referenced as part of the piece. This is, of course, a commonly known and commonly-referenced framework. Increasingly though I find myself seeking out new models and frameworks to assist decision-making. They are very much part of the toolkit. I hope the system I’ve outlined here makes it into someone else’s.