I am currently studying for a micro-credential in Organisation Design and Development with Open University. There is a fantastic mix of what I already know, what I thought I knew, and completely new information.
In the latter category is the fact that the International Organization for Standardization (ISO) has established principles that characterise a human-centred organisation. ISO 27501:2019 “provides requirements and recommendations for managers and the actions to be taken in order for an organization to achieve human centredness.”
It’s worth considering how your organisation – or team – stacks up against these.