In My Experience

Thoughts on design strategy • UX • product experience • innovation & culture • by Rick Monro

Latest stories

UX as a new year’s resolution

 Gym membership is about to undergo its traditional annual boost; even now the introductory offers have been readied to greet the queues of earnest individuals who feel that the time has come to make that long–overdue change to their regimen. Sports shops will be visited, gym wear and protein shakes will be purchased. Television ads, with easy answers to any number of personal improvement and...

The design of everyday experiences

Why does experience matter? We read enough about it on every platform we encounter, so let’s ask: why should we care about experience? If we build a product or a service and it works well, isn’t that enough? There are many, sound ethical reasons why better user experience is simply the right thing to do. Improving experiences, saving time and effort, is where we want to get to surely? Experiences...

The facts don’t always speak for themselves.

One of the odd little things that reminds me of my Dad currently sits in a small, unkempt frame on my desk. It’s an obscure quote that I’ve traced to a U.S. congressional hearing on air safety, of all things. However it made its way in front of Dad, it was clearly something that resonated with him enough to frame it, and is nicely evocative of the man. It reads: “Facts are stronger than...

One-eyed kings: the masters of innovation

One sure way to spice up any conversation around design or innovation is to note that Apple have never invented any device. While it may be met with some resistance, the fact remains that they didn’t invent the PC, nor the MP3 music player. They are not responsible for the tablet computer, the smartphone or indeed the smartwatch. For all of their (deserved) reputation as innovators, Apple have...

Pizza for dessert: why products fail

It turns out there is a name for that thing when you walk into a room then can’t remember what you went in for. Somewhat disappointingly it’s called the Doorway Effect. Apparently the very act of crossing a boundary between rooms affects our memory function enough to lose the thread of our intended actions. That being the case, what name might apply to a scenario where a product team forgets what...

About

In My Experience is the personal blog of Rick Monro, a designer & researcher in Belfast, N. Ireland

@monro on Twitter