In My Experience

Thoughts on design strategy • UX • product experience • innovation & culture • by Rick Monro

Latest stories

Voice interface is still overpromising and underdelivering

Around 15 years ago Flash technology was in the ascendancy. One of the odd conventions to emerge at the time was the ‘Flash intro’. Very often, to build your anticipation for the website awaiting you, you would be entertained with what was essentially an opening title sequence. And if you were really unlucky, on the other side of it was a website fully rendered in Flash. What you wanted was...

UX Scotland 2018

One of the UK’s premier UX conferences once again delivered the goods in 2018, with an impressive roster of speakers and talks. As ever with conferences put together by the team at Software Acumen, the scope and remit of the schedule pushed the boundaries of the subject matter over three days. I was reprising my role as a speaker, with a session outlining some of my work at Puppet on day one of...

UX Belfast meetup, May 2018

The Belfast UX bookclub meetups continue, and 30 May gathering had author Sara Wachter-Boettcher taking questions and providing insights on ’Technically Wrong: Sexist Apps, Biased Algorithms, and Other Threats of Toxic Tech’. This marked the twentieth UX Belfast meetup I’ve organised and, significantly, the best attended. A partnership with Women in Tech Belfast for the evening contributed...

Empathy, deconstructed

Psychology is just one of many areas designers can sometimes stray into for guidance or assistance. Anything which reminds us that we are flawed humans, attempting to design useful things for other humans is a good thing. Carl Rogers’ Person-Centred Therapy (PCT) makes for interesting reading for the modern design professional. Rogers’ innovative approach, now over 50 years old, ran counter to...

UX Bookclub Belfast, Feb 2018

This time round we had Donna Lichaw (@dlichaw) talking about her book The User’s Journey: Storymapping Products that People Love. Donna has a background in screenwriting, and carried over the idea of mapping out story from the world of film as she transitioned into products. In the book we’re offered examples from film & TV (Back to the Future and Breaking Bad fwiw), then examples of how that...

About

In My Experience is the personal blog of Rick Monro, a designer & researcher in Belfast, N. Ireland

@monro on Twitter