All posts in category Communication

The Entropy of Intent

December 3, 2013

With the publication of his article ‘A Mathematical Theory of Information’ in 1948, a visionary mathematician and engineer named Claude Shannon all but established information theory, outlining in his paper the building blocks of digital communications. His work introduced a contextual definition of ‘entropy’, addressing the reliability of data transfer, the conveyance of information from […]

Practise like an expert, don’t communicate like one.

October 28, 2013

Peer networking in the design community is thankfully not the rarity it used to be. Where there were onceinfrequent events based around an occasional high-brow lecture or overly self-conscious ‘networking opportunity’ (ugh), thanks to any number of driven and enthusiastic individuals we now have conferences, unconventions, informal meet-ups and increasingly relevant and compelling talks. Industry […]

In (further) praise of personas

January 29, 2013

I felt this piece from UX Matters – Are Personas Still Relevant to UX Strategy? – and the string of great comments that follow it warranted a post here, based on personal experience forged in rigidly commercial environments. To my mind, personas introduce a much needed human aspect into what can otherwise be a soulless, […]

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